Trusted by more than 10,000 marketers globally

Key Features

Mapp combines insights, analytics, artificial intelligence, and cross-channel marketing automation to help you connect with consumers along their journey and improve revenue.

ACHIEVE CUSTOMER CENTRICITY WITH UNIFIED DATA

Mapp humanizes real-time data, so you can truly understand your customers. Leverage that knowledge to run customer-centric and highly personalized marketing campaigns.

Collect your own first-party data in real time
360-degree profile of each individual customer
Mapp helps structure your customer data in a way that you can pull out valuable insights

Your intelligent marketing co-pilot

Mapp humanizes real-time data, so you can truly understand your customers. Leverage that knowledge to run customer-centric and highly personalized marketing campaigns.

Spot trends and anomalies in your data in real-time.
Identify the best audiences for smarter targeting and optimal performance.
Craft, optimize, and translate your subject line and body message with our generative AI
Deliver campaigns at the optimal time
Predict what your customers are going to do next.

SEND YOUR CUSTOMERS MESSAGES THAT AREJUST AS UNIQUE AS THEY ARE

Mapp’s automated personalization lets you make every touchpoint more exciting for the customer by creating tailored experiences based on who they are and what they want.

Recommend the best products and discounts based on historical and real-time data
Display content based on previous purchase history, as well as viewed products across multiple visits and interactions
Drag-and-drop CMS blocks and customizable design templates to streamline content creation

TAKE CUSTOMER ENGAGEMENT TO THE NEXT LEVEL

From email, AMP, SMS, web, in-app messaging to mobile push, Mapp offers an easy way to connect with your customers. With rich cross-channel messaging and advanced analytics, marketers are empowered to get stuff done – fast.

Create segmented audiences with very targeted data points generated by Mapp’s robust analytics
Create segmented audiences with very targeted data points generated by Mapp’s robust analytics
Personalize your customer’s experience, whether they’re a first-time visitor or return customer, by engaging them with relevant pop ups, overlays, product recommendations etc

KNOW YOUR CUSTOMERS ON A DEEPER LEVEL

With Mapp’s powerful analytics capabilities, you can dig deeper into your data than ever before to provide the most accurate prediction of what your customers are going to do next.

Make your data actionable
Predict outcomes & optimize campaigns
Visualize customer data & performance

Key Capabilities

Mapp delivers enterprise level customer engagement underpinned by rich analytics and actionable insights. Explore the key features of Mapp Cloud.

Rely on first party DATA that is privacy compliant

Mapp Cloud makes your data understandable, accessible, and actionable by unifying all your incoming data into a single, comprehensive customer view.

Know your customers better

With Mapp’s powerful analytics capabilities, you can dig deeper into your data than ever before to provide the most accurate prediction of what your customers are going to do next. While complying with GDPR & Data Privacy regulations, of course.

Boost Customer Engagement

Mapp Cloud helps you enhance customer engagement through a rich cross-channel marketing platform, empowering you to be where your consumer is.

Send unique messages

Mapp Cloud helps you create personalized communications based on who your customers are and what they want, making sure that every touchpoint brings them one step closer to action.

Ready to fit yourecosystem

In a world where real-time data is key, marketers need to rely on solutions that connect the dots to activate powerful automation and personalize the entire customer journey.

See Our Capabilities in action

Customer success stories

Quaker Oats embarked on a year-long interactive, cross-media campaign to gather and activate first-party data in partnership with Mapp.

READ THE CASE STUDY

Case Study

Three Business shows high engagement and click-through rates (CTR) on all channels. Plus, significant YoY growth in pre-order revenue.

READ THE CASE STUDY

Case Study

Ella’s Kitchen collaborated to establish the foundation of their eCRM strategy, focusing on enhancing customer engagement.

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The Entertainer modernized customer communications and increased traffic, conversions, and revenue with first party data through Mapp Cloud.

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See how Riverford Organic Farmers produce unprecedented growth using Mapp Cloud.

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Successful results
in a
nutshell

+430,000

unique customers converted in 3 months

Rob Wood

Head of Online, The Entertainer

27.5%

uplift in iPhone launch upgrade sales

Henrietta Hickling

Head of Business Marketing, Three UK

+80%

Increase in eCRM Performance

Suzana Bulearca

CMO, PBSL Group

+300%

increase in sales

Peter JØRGENSEN

Deputy Director, Varelotteriet